COMMUNICATIVE ARCHITECTURE OF INFORMATION FLOWS IN THE ENTERPRISE MANAGEMENT SYSTEM

Abstract

The article examines the structure of information flows in the enterprise management system, which is an important tool for ensuring the effective functioning of the organization in a dynamic environment. The main attention is paid to the classification of information flows according to various characteristics: by thematic direction (monothematic and polythematic), direction of movement in relation to the enterprise (incoming and outgoing), source of information receipt (independent and indirect), period of information data (planned, current, retrospective), officiality (official and unofficial), scale of action (local, national, international), type of transmission (upward, downward, horizontal), as well as the level of management (strategic, tactical, operational). The specifics of information needs at different levels of management are highlighted. The strategic level is focused on analytical, generalized information of an external nature, which is the basis for long-term planning. The tactical level requires integrated planning and accounting data for medium term management. The operational level operates on the basis of detailed, current information, which allows for continuous management of production and administrative processes. Based on the analysis, a diagram of the structure of information flows of the enterprise was built, which covers internal and external flows, connections between divisions and management levels. The article also presents the relationship between management levels and information needs, which allows optimizing information processes and improving the quality of management decisions. The proposed approach contributes to transparency, control and adaptability of the management system.