DESIGNING CHANGE MANAGEMENT INTERCONNECTIONS IN THE MANAGEMENT SYSTEM AT AN ENTERPRISE

Abstract

The essential foundations of the concept of “change management” and the range of key uncertainties in terms of distinguishing its goals and processes from other approaches of the general enterprise management system are investigated. The range of key uncertainties that arise when trying to clearly distinguish the goals, objectives and processes of change management from other management approaches, such as strategic management, technology management, business process management, and project management, is substantiated. The author emphasizes the existence of key uncertainties that complicate the integration of change management into a single corporate governance system.

Based on an in-depth analysis of the literature, in particular, the work of both foreign and Ukrainian scholars, and comparative analysis, the author identifies the common features and differences of the approaches under study, which made it possible to determine the specifics of the object of management influence for each of them. It has been established that the main basis for distinguishing these approaches is the object of management influence: strategy, technology, business processes, projects, or personnel. The staff, their attitude, and readiness for change are considered the key objects of change management.

A conceptual model of interprocess interaction of management approaches in the general management system of an enterprise is proposed, which allows to effectively coordinate the processes of change. Particular attention is paid to the role of change management as a mechanism for adapting personnel to strategic, technological, and organizational changes.

The developed model can become the basis for building an adaptive change management system that meets the challenges of the modern turbulent business environment.

The conclusion is that further research is needed to form a comprehensive methodological, information, and resource support for implementing change management in the corporate management system.