APPROACHES TO THE ANALYSIS AND ENSURING THE EFFICIENCY OF BUSINESS PROCESSES OF IT SECTOR ORGANIZATIONS IN THE CONDITIONS OF DIGITALIZATION OF THE ECONOMY
DOI:
https://doi.org/10.31891/mdes/2024-11-25Keywords:
digitization of the economy, digital transformation, subjects of the IT sector, business processes, analysis methods, mechanisms of efficiencyAbstract
The article updates the issue of the effective functioning of subjects of the IT sector of the national economy of Ukraine in the conditions of digital transformation of society and globalization. From such positions, the purpose of the research is to improve the methodological principles of analysis and justification of means of increasing the efficiency of business processes of organizations of the information and communication technology sector in the conditions of digitalization of the economy and society. It is shown that the ICT sector of Ukraine today is developing at almost the highest rates and has practically unlimited potential for further economic progress, especially given the existing need for the post-war reconstruction of the national economy of Ukraine directly on the basis of innovation and information technology modernization. However, already today domestic organizations of the ICT sector experience a decrease in the level of their own financial and economic efficiency. Maintaining a high level of investment attractiveness and economic efficiency of management requires the improvement of methodical approaches to the analysis of business processes of entities in the field of IT services. Improvement of the analysis methodology, as well as the development and implementation of new tools for better management of business processes of IT subjects will allow to ensure the efficiency of their activities, as well as the functioning and further progress of the domestic field of ICT products and services as a whole. It will also have a positive effect on the development of the digital economy sector and strengthening the competitiveness of the national economy of Ukraine and its leading sectors and industries in general. It has been proven that information is the main factor of changes in modern business, and change management necessitates the need for innovative information management systems based on modern information and communication technologies. According to the approach to the management of business processes, the creation, implementation and introduction of information systems is carried out through IT projects, the management of which involves a combination of the business strategy of the IT company and progressive information technologies. Today, it is advisable to use modern integrated corporate information systems to manage IT entities and optimize their business processes, in particular in terms of resource planning, relations with clients and customers of services and products, etc.
References
Vasyltsiv, T. G., Lupak, R. L., Shtec, T. F. (2018). Justification of strategic directions, goals and measures of the state policy of realization of the potential of the IT sector of the economy of Ukraine. Entrepreneurship and trade. Issue 23. P. 56-63.
Vashchenok, O. P. (2020). Assessment of the level of resource provision of telecommunications enterprises. Pryazovsky Economic Bulletin. No. 1(18). P. 74-78.
Honcharova, O.M. (2013). Reengineering business processes as a method of process control. Visnyk
Kyivs'koho natsional'noho universytetu imeni Tarasa Shevchenka. no. 10 (151), pp. 78-82.
Kolenko, O. V. (2019). Management of communications and information channels of telecommunications enterprises. Bulletin of the Lviv University of Trade and Economics. Economic sciences. No. 58. P. 93-98.
Kutsyk, P. O., Protsykevych, A. I. (2017). Conceptual characteristics of functioning and peculiarities of state regulation of IT services market development. Economic discourse. Issue 3. P. 47-54.
Prodanova, L. V., Tomchuk, O. V. (2023). Economic policy of supporting the development of the IT sphere. Economics and management organization. No. 1. P. 45-60.
Prodanova, L. V., Sherstyukova, K. Yu. (2019). Peculiarities of the development of information business and entrepreneurship in Ukraine. Bulletin of Kharkiv National Agrarian University named after V. V. Dokuchaeva. Series «Economic Sciences». No. 4(2). P. 115-126.
Halimon T. M., Asan Aisulu (2023). Innovative trends in digital transformation of telecommunications enterprises. Investments: practice and experience. No. 10. P. 59-64.
Kharechko, V. (2016). CANVAS business model for public organizations. URL : https: //www.space.ua/?kb=biznes-model-canvas-dlya-hromadskyh-orhanizatsij
Kutsyk, P., Lupak, R., Kutsyk, V., Protsykevych, A. (2020). State Policy of the Investment Processes Development on the Market of IT Services: Analytical and Strategic Aspects of Implementation in Ukraine. Economic Annals-XXI. No. 182 (3-4). P. 64-76.
Lupak, R., Shtets, T., Vasyltsiv, T. (2020). General aspects of state policy to ensure the digital transformation of the national economy. International independent scientific journal. No. 20. Vol. 2. P. 14-19.
